4 Customer Service jobs

Job description Job Summary Directs divisional planning teams on the development and implementation of the planning organization. Creates and executes short-term and long-term goals that align with the company, merchandising organization and matrix teams. Responsible and accountable for strategic alignment to Retail Products priorities and the General Merchandising Managers financial goals. Accountable for leading a team that delivers ongoing financial plans through analytical based recommendations, action plans, and creating the demand plan based on the business strategy. Ability to work within a matrix organization to optimize sales and profit results. Provides continuous training and leadership, oversight of work quality and constructive feedback to direct reports. Job Responsibilities Builds the formal frameworks and methodologies for approaching major strategic issues both leveraging existing resources and creating new innovative concepts across the Company...

Job description   Summary - The Partnership Services manager is responsible for overseeing investor servicing functions for the Transfer Agency clients in the Private Funds space.  The Partnership Services team is responsible for processing investor new account openings, subscriptions, redemptions, maintenance activity, investor confirmations, and capital activity reporting to clients.    The candidate will be expected to demonstrate the ability to lead a fast-paced investor servicing team across a diverse client base that requires high touch servicing to support a mix of standardized and customized processes.  Strong operational management expertise, technical product knowledge and client servicing skills are also required.   The candidate will conduct performance management and career development processes, and handle staffing and disciplinary actions. The candidate will handle staffing decisions, and ensure resources are available to...

Job Description: The OTC Sr. Consultant is responsible for the verification, settlement, life cycle event processing and break resolution related to all client OTC transactions. In addition, the Sr. Consultant is responsible for the affirmation/confirmation of all OTC trade types on electronic platforms and/or on paper as well as the completion of requested amendments related to all client OTC trade bookings.   Major Duties: Affirmation/Confirmation of all OTC trades on electronic platforms or on paper where required Manage the settlement of swap cash flows associated with OTC products, including unwinds, fees, resets, and premiums Assist in proper operational reflection of OTC trades Review booking of corporate actions and dividends/coupons to ensure accurate position and p/l attribution Efficiently identify and resolve transaction discrepancies between client and swap counterparties. Liaison between trading desk, control groups and counterparties to...

Job description   The Data Scientist provides support in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing and reporting data. These positions function both as a consultant and as a high-level data analyst. The position works with clients to develop the right set of questions/hypotheses, using the appropriate tools/skills to derive the best information to address customer needs.      Essential Functions : • Provides consultation to clients, including organizational leadership and guides work towards actionable outcomes. • Regularly measures the impact of business decisions on clients and customers. • Evaluates effectiveness of actions/programs implemented&makes recommendations. • Works with clients and staff to identify opportunities and methods to improve efficiencies with analysis. • Provides support to peers and mentoring to junior staff including:...