$125,000 - $140,000 yearly
The Resume Review - Recruiting Department
Charlotte, NC, USA
Job description
LOB Specific Description: A single contributor working independently with institutional clients, maintaining and enhancing relationships. Operates as the single point of contact and will help the Hedge Fund or asset Manager navigate the bank. Responsible for ensuring issues are resolved and appropriate client communication has taken place. Promotes customer retention and satisfaction through client meetings and discussions on operational performance to drive or defend revenue. Has a thorough understanding of the assigned accounts' requirements. Resolution and remediation of issues through use of metrics and root cause analysis. Strong LOB product and market knowledge across 1 or more LOB. Champion of strategic initiatives rollout with the team and/or clients. Provides guidance to more junior staff. Knowledge of Prime Brokerage, Margin, Settlements, Corporate actions, Other Operational functions, the Hedge Fund industry, and client facing experience...