$139,500 - $258,300 yearly
The Resume Review - Recruiting Department
St. Louis, MO, USA
Job description
You could be the one who changes everything for our 26 million members.We are transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Direct and oversee health insurance operations programs in multiple service areas including as billing and enrollment, call center, customer service, etc. and related initiatives that impact membership for product lines and health plans. Manage service levels; identify service opportunities, new business implementations and product expansions. Responsible for multiple systems from a business owner standpoint for all membership and channel management services.
Direct the identification, development, and implementation programs centered on quality and operations excellence Develop and monitor service levels to ensure...