Technical Writer

$60,800 - $91,200 yearly
  • The Resume Review - Recruiting Department
  • Atlanta, GA, USA
  • Sep 03, 2021
Full time Design

Job Description

Job description
Position Summary
As a contributing member of a highly motivated software development team, the successful applicant will design, develop, and deliver exceptional technical documents (printed documentation and training materials) that support the needs of this company's product users and contribute to continuous improvements in this company's technical writing initiatives and information product offerings.
Responsibilities include:
  • Working closely with software developers, product owners/managers, architect, test engineers, support representatives, and other cross-functional team members to identify information needs and translate those needs into information products that support and enhance this company's product and solution offerings
  • Contributing to technical writing planning activities with engineering manager and scrum masters/product owners to schedule work in order to meet project deadlines and deliver identified information products
  • Integrating knowledge and understanding of technical writing industry standards and best practices to continuously improve information product offerings and support this company's technical writing excellence
  • Contributing to technical writing standards, policies, and process improvements for use by this company's technical writers
  • A Bachelor’s degree, preferably in technical or professional writing (or a related communications discipline)
  • Mastery user of Madcap Flare
  • Familiarity with using graphics and presentation tools, such as Adobe Photoshop, Adobe Illustrator, Microsoft Visio, and Microsoft PowerPoint to produce images, diagrammatic aids and other technical reference materials
  • Experience with HTML and stylesheets is desirable
  • Familiarity with software development lifecycle preferably in an agile/lean environment
  • Familiarity with project planning and scheduling activities
  • Excellent written and verbal English language communication skills
  • Excellent interpersonal, teamwork, and collaboration skills
  • Ability to work independently and self-motivate with minimal supervision
  • Excellent organizational skills with the ability to balance multiple assignments and meet deadlines in a fast-paced, dynamic environment
  • Ability to understand customer needs or expectations; business requirements and technical requirements
  • Ability to determine and validate information products requirements independently through hands-on use of the technologies being documented
Preferred Qualifications
  • A graduate degree
  • Qualification in Tech Comms
  • Familiarity in authoring software template design and development
  • Demonstrated ability to learn new tools and technologies
  • Experience in User guides, Installation guides, Configuration guides
  • PADSS Content MAJOR plus
  • Certification and audit information a plus
  • Financial or Banking documentation experience a plus
  • Experience writing with international teams a plus
  • HTML & XML
  • Web design a plus