Program Manager

$135,000 - $150,000 yearly
  • The Resume Review - Recruiting Department
  • Richmond, VA, USA
  • Sep 07, 2021
Full time Business Development Information Technology

Job Description

Job description
Location: Richmond, VA area or Virginia Virtual
This company's Government Systems, LLC is the leader in E-Government solutions and self-service enabling technology. We’re the Go-To team that enables government agencies to solve these challenges and create new opportunities for improved services.  We currently have an exciting opportunity for a results-driven Program Manager in the Virginia area. 

The Program Manager will provide day-to-day management and strategic governance for a group of related this company's Professional Services projects run as a program in a coordinated way to obtain benefits not available from managing them individually. Programs may include elements of related work outside the scope of the discreate projects in the program. The Program Manager applies the application of knowledge, skill, tools and techniques to a program in order to meet the program requirements.  The Program Manager focusses on the project interdependencies and helps to determine the optimal approach for managing them as a group. Actions related to these interdependencies may include: 
  • Resolving resource constraints and/or conflicts that affect multiple projects within the program
  • Aligning organizational/strategic direction that affects project and program goals and objectives
  • Resolving issues and change management within a shared governance structure 

Key Areas of Responsibility Include 
  • Responsible and accountable for the coordinated management of multiple related projects concurrently for a single customer
  • Takes ownership and drives each assigned project to a successful completion
  • Assess and monitors project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction
  • Manage ITM implementation and deployment schedule
  • The ability to work virtually with demonstrated ability to facilitate customer and internal meetings by conference calls.
  • Support projects during client’s time zone and business hours and some limited cases outside business hours.
  • Defines and initiates projects, assigns project managers to manage cost, schedule and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
  • Accountable for the financial performance of the program allowing this company to receive the tangible business value and meet the business objectives identified for the Program.
  • Maintains continuous alignment of program scope with strategic business objectives and makes recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
  • Responsible for determining and coordinating the sharing of resources among their constituent projects to the overall benefit of the program.
  • Has team lead / reporting responsibilities for several FTE within a single customer.
  • Directs work, priorities and mentors team members; project managers, SMEs, consultants, other PS team members
  • Has goals to grow business for customer 

Basic Qualifications  
  • Bachelor’s Degree in a technical discipline or equivalent work experience 
  • 10+ years’ program/project management, including the management of technical projects 
  • Proven cross-function, end-to-end project management for new initiatives where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders. 
  • Ability to travel as needed to client site
  • Demonstrated ability to manage technical projects
  • Excellent verbal/written communication and influencing skills as well as effective listening skills
  • Experience in the use of structured project management methods and tools
  • PMP Certification is required
  • Ability to quickly learn basic concepts related to government sector clients
  • Ability to quickly learn new products
  • Excellent organizational skills.
  • Ability to obtain a security clearance  

Preferred Qualifications 
  • Knowledge / experience working with commercial retail management/business solutions is an advantage 
  • Experience working in a Department of Defense environment