This company's design team creates experiences and designs the websites, tools, and mobile solutions for millions of customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world’s largest company.
So, if you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design Research role at Walmart could be what you’ve been looking for.
As a Senior Manager I for Design Research on the Customer Platform team you represent the perspective of our customers to help understand their needs, motivations, and pain points to inform omni-channel commerce products and experiences. You will oversee a team of researchers and collaborate with partners to recommend generative and evaluative methods inform our retail and Walmart+ experiences as they interact with us online, in our apps, or visiting our stores.
Conducting quantitative on-line research methodologies with systems (for example, UserZoom, Keynote), Researching front-end user experience solutions for mobile applications on major smartphone platforms (for example, Android, iOS)
Bachelor Degree and 5 years design research experience OR Masters Degree and 4 years design research experience OR PhD and 2 years design research experience OR 9 years design research experience