Salesforce.com Program Manager

$150,000 - $180,000 yearly
  • The Resume Review - Recruiting Department
  • Chicago, IL, USA
  • Nov 16, 2021
Full time Information Technology

Job Description

Job description
Salesforce.com Program Manager 

We are currently seeking a highly skilled Salesforce Program Manager with experience in large end-to-end implementations of Salesforce. We are seeking out the best problem-solvers, idea-makers, and high-energy Salesforce professionals for our fast-growing practice area. We need people with good instincts and a positive outlook that can overcome any obstacle.
 
Responsibilities:
•    Effectively collaborate with project team and client resources on technical consultative services during the duration of a delivery engagement
•    Prepare Project Plan and execute the project within Time, Cost and Resource constraint
•    Program Planning, status tracking & Monitoring of critical issues/risks across Salesforce.com projects
•    Participate in Design Authority and Architecture review meetings with Clients and Salesforce Architects
•    Work with other Salesforce Service Providers for ensuring alignment with Global COE standards.
•    Communication and Stake Holder Management at Program level
•    Ensure overall program success by adhering with CoE goal
•    Coordinate with respective Client teams for project specific escalated and critical issues
 
Required Qualifications:
•    At least 13 years of experience in Information Technology 
•    At least 10 years of related experience including leading an organization through a CRM transition
•    Project experience required including at least 6 years of project management experience in SFDC Program Management or SFDC Solution Design experience
•    Expertise in Project Management (includes issue/risk/escalation management, quality assurance, stakeholder management),
•    Must have Salesforce knowledge on Configuration, Customization & Integration experience in SFDC Service Cloud
•    Experience with delivering programs using various project management styles but with recent experience in Agile and Waterfall methodologies.
•    Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
•    Experience defining business requirements, writing user stories, and providing detailed system and functional designs
•    SFDC Integration experience
Preferred Qualifications:
•    Salesforce certification
•    Other certifications in project methodology
•    An advanced degree is preferred.