With limited direction, configures software or creates/modifies software code to meet business requirements; creates and executes test plans for software modifications and facilitates transfer into production
Writes software documentation suitable for internal systems control and user manuals; develops and provides one-on-one or small group user training
Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs
Estimates system configuration and development efforts for self
Functions as a task leader on large projects and/or project leader on small projects; coordinates resources, milestone schedules and related communication; responsible for delivery of an assigned scope of work
Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required
With limited direction, leads and/or assists team members and customers with problem solving related to software application performance and usage
Participates in and supports disaster recovery initiatives and change management standards and procedures; assists in developing standards and procedures when required
Supports Evaluation of make vs. buy system alternatives under general direction; maintains awareness of current technologies and trends; assimilates new technology into company work environment
Develops technical and business proficiency through education and work assignments; demonstrates practical application of learning and actively shares knowledge across functional area
Provides 24-hour on call support, including evenings and weekends
Performs other duties as required/assigned by Manager
Performs duties consistent with the company’s AAP/EEO goals and policies
Bachelor’s degree (or its foreign equivalent) in Computer Science, Management Information Systems, a Business discipline or related field or equivalent work experience.
5+ years of experience in a Salesforce CRM developer role focusing primarily on the Core (Service and Sales Clouds – Lightning Version) and integrations.
Broader experience across other Salesforce Clouds (SFCC, SFMC, etc.) a strong preference.
Familiarity with governors, performance analysis and load testing techniques, including tracing and debugging using relevant platform and browser tools.
Strong experience with custom code governance and release management principles/tools.
Demonstrated ability to execute the software development lifecycle process, including requirements gathering, design, development/configuration, testing and support.
Ability to execute under Agile approach and toolsets strongly preferred.
Strong analytical, problem solving, priority setting, time management and organizational skills.
Ability to operate independently or as part of a team and complete agreed upon deliverables within established timeframes.
Demonstrated ability to lead small projects on fixed deliverables.
Ability to establish and maintain effective working relationships.
Excellent oral and written communication skills, including presenting experience.
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