Production Services Specialist II

$175,000 - $180,000 yearly
  • The Resume Review - Recruiting Department
  • Jersey City, NJ, USA
  • Sep 08, 2022
Full time Information Technology

Job Description

Job description
Provide technical and business support to the business on multiple Reconciliation applications and also involves managing Incidents, Releases, and various projects.
Responsibilities Include:
  • Handle escalations and drive Incidents end to end including follow-up after resolution for problem management
  • Coordinate with different stakeholders of different departments
  • Investigate and resolve production issues with minimal impact to Users and operations
  • Should automate manual tasks by scripting /programming
  • Handle releases to production, user queries
  • Should provide on call support and if required, need to login for handling issues• Investigate and resolve production issues with minimal impact to Users and operations
  • Should automate manual tasks by scripting /programming
  • Handle releases to production, user queries, etc
  • Should provide on call support and if required, need to login for handling issues
Required Skills:
  • UNIX / Linux OS, knowledge of scripting languages – perl and/or pythoin
  • Executing commands to trace orders flow and identify slow/pending orders
  • Analyzing logs using common UNIX syntax and order tracer command set
  • Distributed Networks/Routers/Firewalls
  • Execute trouble shooting commands to identify slow network sessions and bottlenecks
Desired Skills:
  • SRE experience, scripting languages such as Python Experience of development life cycle
  • Knowledge of Unix, Windows and databases (SQL, Oracle and Sybase)
  • Experience in investment banking support environment
  • ITIL Certification would be an added advantage