Senior Operations Consultant

$65,000 - $85,000 yearly
  • The Resume Review - Recruiting Department
  • Scranton, PA, USA
  • Nov 15, 2022
Full time Information Technology

Job Description

Job description
Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for multiple sites or larger business unit(s), including research. Leads in the design, development and implementation of complex products, systems and services in an operations environment. Manages projects and direct activities of a team related to special initiatives of an operations nature. Functions as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities.
Provides work direction, guidance and expertise to less experienced associates and provides training to associates and Business Partners on new and complex initiatives. Builds strong relationships with Business Partners across LOBs. Has in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent preferred. Individual typically has 5-7 years of experience.
Required Skills:
  • General technology competencies and understanding, with ability to troubleshoot application install issues
  • Familiarity with managing EA/EARC and SELMA packages
  • Familiarity with SPOC duties
  • Advanced skills in Microsoft Excel essential, including but not limited to pivot tables and VLOOKUP
  • Strong working knowledge of Word, Visio, and PowerPoint
  • Ability to collaborate within and outside of team to gather and present data in a detail oriented fashion
  • Independent self-starter
  • Efficient and able to prioritize work and multi-task in a deadline-driven environment
  • Experience of interaction with Business Partners
  • Strong communication skills
  • Comfortable working across regions
Desired Skills:
  • Project Management experience