Primarily responsible for the efficient and effective delivery of hospice care in all settings, as well as the oversight and evaluation of such care with the goal of continuous improvement. Responsible for the hiring, orientation, training and evaluation of qualified employees to provide patient/family care in accordance with applicable law and regulation, accepted standards of practice, as well as Interim HealthCare Hospice policies and procedures.
· Primarily responsible to ensure that established processes are in place to screen, hire, orient, educate and retain a sufficient number of hospice employees to meet the care needs of the hospice patients/families.
· Primarily responsible for evaluating the care provided to ensure that it is in compliance with established policies and procedures; reflects accepted standards of hospice clinical practice; complies with law and regulation and contract provisions; as well as applicable government guidelines (e.g., CDC, OSHA).
· Ensures that effective processes are in place to provide:
- adequate and appropriate supervision of hospice employees;
- employee access to appropriately qualified supervisory staff during all hours of operations;
- oversight of and assistance to clinical supervisors;
- ongoing education of hospice employees about: regulations, guidelines, current standards of hospice and palliative care practice, Interim HealthCare Hospice policies and procedures and the quality assessment and performance improvement (QAPI) program and each employee’s role in such.
· Assists the Hospice Administrator as assigned in the preparation and administration of the organization's budget and the development and execution of strategic goals.
· Oversees the maintenance of patient/family records, statistics and reports for the purpose of evaluation of care and services provided, as well as compliance with applicable law and regulation, (including voluntary accreditation standards if applicable).
· Responsible for the adequate inventory of, and procedures regarding access to, drugs, biologicals, medical appliances and supplies to meet the care needs of the patients per the benefit provisions of the patient’s payor source and for the day-to-day delivery of care.
· Understands current trends and advancements in the delivery of hospice care and communicates such knowledge to appropriate members of the Interdisciplinary Group (IDG) with the goal of improving efficiency and effectiveness of care.
· Regularly communicates with the Hospice Administrator regarding: compliance with regulations, guidelines, policies and procedures, standards of practice and the activity and results of the QAPI program; response to and resolution of complaints; and reports and analysis of occurrences and sentinel events.
· Actively participates as a member of the IDG.
· Completes other assignments as requested and assigned.
· May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
Minimum Education & Experience Requirements:
· Graduate of an accredited school of nursing, BSN preferred.
· Active license to practice as an RN in the state(s) in which patient care is provided.
· One (1) - two (2) years of hospice experience as a Registered Nurse within the last seven (7) years preferred, or as prescribed by state law and regulation if such exceeds these requirements.
· Three (3) years of hospice or related health care organization experience managing caregivers within the last five (5) years.