Platform Program Manager (Enterprise AEM, Figma, SharePoint, JIRA, Excel/Project, Wiki)

We’re looking for a Platform Program Manager to join Our team -- someone who is a leader in implementing highly technical initiatives that span across front-end and back-end solutions. These end-to-end initiatives have a tremendous impact on our client's web visitor experience as well as systems and processes inside our client company. 
The ideal candidate possesses a strong technical program management background, has demonstrated experience leading projects, and has a well-rounded background in current digital marketing technologies and data management. 
The opportunity includes:

• Managing the development and implementation process for the client's online products and services
• Coordinating departmental or cross-functional teams, focused on delivering new or upgrading existing products
• Being responsible for projects from initiation through delivery including planning and maintaining schedules and tracking budget/spending
• Leading cross-functional activities and teams, ensuring completion of high-quality projects on time and within budget

Description

• Proactively drive program execution and associated scope, timeline and resources with minimal guidance
• Analyse scope needed to achieve program goals, assess resource requirements; lead change control
• Develop detailed, complex, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectives
• Aggregate, organize, and synthesize program and project information in order to communicate with extended team and management
• Clearly communicate goals, roles, responsibilities, and desired program outcomes
• Coordinate and run operational, project, and executive check-in meetings
• Work with Product Managers and Engineering Managers to build clear roadmaps / plans for products / initiatives and maintain those roadmaps / plans, drive to reduce the critical path
• Continually evaluate existing processes and procedures and drive improvements
• Perform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely manner
• Deliver clear status communication to project teams, partners, and leadership teams
• Assist Engineering Managers with resource assessment and release planning
• Drive tactical decisions for projects that are under your direct responsibility

Key Qualifications

• MUST HAVE Enterprise/B2B experience with Adobe AEM (Experience Manager), Figma, SharePoint, JIRA, MS Excel, MS Project, and Wiki. Please note that candidates without this experience will not be considered for this role.
• Minimum of five (5) years of program/project management experience and technical leadership, preferably with large enterprise web projects (with experience in Adobe Experience Cloud products)
• Hands on experience with Agile and project management methodologies with confirmed leadership capabilities, and excellent business partner management and presentation skills
• Solid understanding of Web technologies, including web content management systems

Desired Traits

• Driver – Take charge. Get things done. Consistent track record in operating effectively and autonomously
• Organized – A planner who brings order and resolve to a fast-paced environment with matrixed organizations
• Articulate – Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
• Quality – Attention to detail and a proven track record of successful delivery of complex global projects
• Flexible – Ability to juggle several projects and shift priorities as needed
• Creative – Exhibiting an innovative, forward-thinking approach to problem-solving
• High EQ – Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues