Operational Risk Manager – Quantitative Risk and Capital Planning

$100,000 - $120,000 yearly
  • The Resume Review - Recruiting Department
  • Cleveland, OH, USA
  • Mar 26, 2021
Full time Accounting Finance

Job Description

Job description

The Quantitative Risk and Capital Planning Manager position resides in the 2nd Line of Defense within the Enterprise and Operational Risk Management Division and will be responsible for developing and maturing Operational Risk’s approach to the use of quantitative analysis research and analytical support to a team of risk professionals supporting this company’s Operational Risk Program. 

The person will be responsible for program development, resource management and development, surveillance and analysis of risk data, recommending mitigating actions, and managing risk projects as assigned, which address efforts to mitigate and discourage actions that may expose this company and its affiliates to regulatory, operational, strategic or reputation risks through its business activities which should be consistent with this company's Compliance and Operational Risk Policies and Program requirements. The position would also include managing the Operational Risk portion of the Capital Adequacy and Stress Testing Assessment (CASTA) process where they will work closely with partners across the company including Treasury, Finance, Model and Qualitative Risk. The position requires a background in capital planning, quantitative analysis, and/or financial statements processing.

Activities would consist of daily review of systems, reports, identification of exceptions and research and follow up on those exceptions in a timely manner. Additionally, the candidate will be responsible for developing customized reports to assess risk trends and improvement opportunities.
The candidate will work independently and use good judgment escalating issues when appropriate. This position will provide support on an "as needed" basis for ad hoc projects as they may develop. The person will assist with the implementation of compliance/operational risk testing plans, monitor execution, and follow-up on identified action plans to ensure timely resolution. The person will research and provide specialized advice and consultation on current and emerging requirements related to regulations, laws, and rules affecting Line of Businesses within this company as well as assist with the risk assessment process and control standards.
Candidate must establish effective business relationships, displaying an ability to interact and promote a good day-to-day rapport with 1st, 2nd and 3rd Line of Defense Stakeholders throughout the organization. Candidate must exhibit initiative, and be able to identify needed enhancements to current process flows and help to implement change.


  • Develop and mature Operational Risk’s approach to the use of quantitative analysis research and analytical support to a team of risk professionals supporting this company’s Operational Risk Program
  • Manage the Operational Risk portion of the Capital Adequacy and Stress Testing Assessment (CASTA) process partnering across the company including Treasury, Finance, Model and Qualitative Risk
  • Conduct monitoring and surveillance activities as directed by the Chief Operational Risk Officer and as directed by manager.
  • Identify, monitor, and resolve exceptions related to applicable Operational Risk Systems (e.g., Event Collection, Governance Risk Compliance (GRC), etc.).
  • Assist with data analysis and scenario development to support the Operational Risk Scenario’s required for CASTA.
  • Manage quality assurance activities related to enterprise Operational Risk processes (e.g., GRC).
  • Complete risk data analysis, manage standard reporting and develop customized operational risk trend reporting related to risks, controls, findings, etc. Distribute reporting to Operational Risk Team with insights and recommendations.
  • Works with LOBs to develop Process Flow Charts of core processes, identifying risks, controls and gaps requiring remediation. Responsible for ongoing maintenance and up keep of process flows, and associated heat maps identifying gaps, remediation plans and target SLAs.
  • Escalates promptly to appropriate operational risk team member, senior management (LOB and/or Operational Risk) any material breaches of applicable laws, rules, policies, tolerances, appetite, standards, tolerances, SLAs, etc.
  • Follow through with LOB management and/or appropriate operational risk personnel to ensure appropriate corrective action is taken to sufficiently address findings/issues to prevent ongoing systemic issues;
  • Effectively and professionally interact with senior management, regulatory agency personnel, internal legal counsel, internal risk review personnel as well as other Operational risk peers;
  • Effectively collaborate with the LOB and senior manager to identify suitable internal controls to ensure compliance with laws and regulations; identify gaps in internal control effectiveness;
  • Timely escalate issues and exceptions to management in accordance with procedures and/or based on sound judgment;
  • Create and update regulatory risk registry as necessary to reflect changes, impact and necessary actions.
  • Continuously evaluate risks and controls within the compliance program and recommend revisions as needed;
  • Keep abreast of new rules and regulations as well as current surveillance techniques;
  • Assist with review of the line of business policies and procedures, provide guidance to ensure effectiveness, ensure procedures are aligned with this company’s Standard Operational Procedure Guidance.
  • Manage development and update of Enterprise Operational Risk Procedures/Policies and program documentation.
  • Assist with internal and external audit, examination, regulatory inquiry and investigation requests for information. Also, assist in the evaluation of audit and examination findings, implementation of corrective action and needed responses;
  • Attend various Compliance and line of business meetings; participate in LOB committees as appropriate;
  • Assist with other asks as required to ensure team objectives are achieved, even where outside usual area of responsibility.


  • Bachelor’s Degree preferred (equivalent experience may be considered)
  • 5+ years of quantitative analysis, operational risk, data analytics, audit, or industry-related experience
  • Proficient in Microsoft Office tools such as Excel, Access, and the proven ability to learn how to use other unique technologies
  • Proven ability to work in a team environment and manage individuals
  • Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Operational Risk and line of business evolves and grows
  • Sound decision-making skills; able to make decisions independently
  • Confidence in written and communication skills
  • Sound understanding of operational risks
  • Understanding of internal control frameworks
  • Strong research skills coupled with strong problem solving/analytical skills and ability to effectively summarize findings
  • Organizational skills and attention to detail
  • Self motivated