Genesys Cloud - Sales Specialist

$110,000 - $175,000 yearly
  • The Resume Review - Recruiting Department
  • Remote
  • Mar 29, 2021
Full time Information Technology

Job Description

Job description Service Line Sales Specialist – Contact Center, Genesys Cloud
This company’s Digital Customer Experience experts help our Fortune 1000 clients to craft compelling customer experiences for the new Omni channel world. We help harness cutting-edge technologies to bring more context and intelligence to customer interactions. Helping them to succeed in the digital era.
 
Specific responsibilities include:

  • Build and manage a healthy Genesys Cloud sales pipeline focused on driving revenue, adoption, and market penetration
  • Motivate, encourage and coach others to develop strong relationship building and sales skills
  • Define and improve the go-to-market plans, offerings and value propositions.
  • Build strong internal relationships with Cognizant’s vertical BU Heads, offshore Delivery Heads and other core leaders.

Basic Qualifications:

  • Bachelors Degree
  • 10 years of experience in a sales role for a leading consulting firm or services provider.
  • Experience leading a direct or indirect account team with proven results
  • Experience working with new product/service development teams and their outbound functions
  • Prior experience growing a Contact Center

Preferred Qualifications:

  • Experience with Genesys Cloud is preferred. 
  • Track record of building rapport with senior customer executives (e.g. CEO, CIO, CTO), building close relationships, and closing large revenue accounts
  • Motivated self-starter, proactive and action-oriented
  • Strategic problem solving and collaboration skills
  • Strong verbal and written communications skills in English
  • Proven ability to deliver results in a matrix organization (leveraging multiple functions and teams)
  • Experience working in onsite offshore model
  • Experience and success in negotiating complex deals with customers and partner.
  • Ability to work towards targets and work in a matrix organization to take joint value propositions to clients.