Business Applications Manager

$125,000 - $135,000 yearly
  • The Resume Review - Recruiting Department
  • Fort Worth, TX, USA
  • Mar 29, 2021
Full time Consultant

Job Description

Job description
RESPONSIBILITIES AND DUTIES:
To supervise the information technology and business application needs of HHWS, the Business Applications Manager, HHWS is responsible for a wide range of duties:
  • Lead the local IT business system teams at the HHWS business units (AERCO and PVI); act as a matrix manager for the local IT site administrators
  • Build and maintain a close working relationship with the HHWS business stakeholders to ensure IT’s alignment to business priorities
  • Develop an IT strategy for HHWS aligned with the business strategy and global IT strategy
  • Lead the development, maintenance and support of HHWS ERPs and other local business systems
  • Manage local IT budgets and vendor relationships
  • Assess business process requirements
  • Analyze the structure and flow of the business’ work to identify possible applications solutions
  • Be aware of the latest software developments and think of ways that software can be applied to make the business more efficient and successful
  • Manage system applications software implementation and upgrades
  • Lead a team of IT specialists responsible for implementing and upgrading system applications software
  • Ensure that the business applications and processes are all ready before implementing new systems, and then carefully monitor the rolling-out process to catch any issues
  • Troubleshoot problems with the software
  • Provide technical support and problem resolution related to business applications software systems
  • Review issues and provide solutions when software problems arise
  • Create processes and protocols for software
  • Create, develop and oversee protocols and procedures for usage of newly introduced software
  • Train users in protocols and procedures
  • Manage project development from initiation to closure
  • Work with project team(s) to outline scope, goals, deliverables, required resources, and timing
  • Handle multiple projects simultaneously
  • Diagnose and solve technical problems; manage problem escalation and solution tracking
 
EDUCATION:
  • Bachelor’s degree in computer science, IT management, or related technical field
 
MANAGEMENT:
  • Manage a team of ERP & business applications specialists
 
QUALIFICATIONS:
  • 7-10 years of relevant experience (technical and IT management)
  • High competency in ERP processes, good understanding of the value of business process optimization
  • Proven experience project management Project/Program management, Familiarity with Project Management Principles
  • Knowledge of system design, development, implementation, and user support principles and practices
  • Experience with database management
  • Experience with Information system troubleshooting
  • Demonstrated skill in developing automated business systems
  • Ability to communicate technical information to a non-technical audience and business concepts to a technical audience
  • Project Management Institute PMP®
  • ITIL Foundation V3 or higher
  • Prompt Informed Decision Making
  • Proven Leadership Skills
  • Problem Solving/Analysis
  • Able to negotiate in an affirmatory manner and handle problem resolution activities proactively
  • Responsible attitude aimed at ensuring positive outcomes of assigned projects
  • Competent at reinforcing concepts in a corroborative manner
  • Good relationship building skills targeted at ensuring teamwork  
  • Good ability to drive change
 
*PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear.  The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
 
*WORK ENVIRONMENT:
  • Work in office environment
  • May occasionally be required to perform job duties outside the typical office setting