$90,000 - $105,000 yearly
The Resume Review - Recruiting Department
Hybrid (Phoenix, AZ, USA)
Job description
Oversee the performance of multiple Store Managers and their retail locations
Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
Identify training and development opportunities for teammates
Set business plan and manage the P&L for assigned Area
Drive B2B business within the assigned area and train Store Managers on B2B related duties
Ensure stores within the assigned area are following compliance and safety policies and procedures
Manage and resolve customer escalations
Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and...